Frequently Asked Questions
Massey Pest Control is always happy to solve the concern and queries of its customers. Feel free to contact or drop us your quires anytime. We promise none of your call or emails will go unanswered.
How can I help control the Pests?
Keeping your home/ workplace and surroundings clean is the best way to keep the pests at bay.
How long before I can come back inside?
Once all the liquid treatment is dried, you can enter the treated area.
How does Mark’s Pest Control go about it?
We, at Massey’s Pest Control, first inspect the whole of the place to determine the origin of the infestation. And then treat the infected area accordingly with eco-friendly chemicals.
Will the pesticide wash away if it rains the day after you sprayed my house?
When the pesticide has been applied on the dried surface and it (the pesticide) has been dried as well, the rain will not affect the treatment. Until it is an extreme case like a flood or something.
Where do you treat?
Our treatment depends on the pest. Although we make sure that places where pests hide, feed, and breed are treated thoroughly.
What Kind of Pest Control will I need?
This depends on the pests issue you are facing. We will also inspect before starting the treatment to determine the infestation status and products and chemicals to be used.
Do I have to leave while you carry out the treatment?
You don’t need to leave the house or place while the treatment is carried out, but if in case you suffer from any allergies or breathing issues, it will be advisable to maintain a safe distance. However, we advise that pets and kids should be kept far from the treatment as a precautionary measure.
What are the methods you use for pest control?
The pest control method is decided upon the inspection. We choose from the below-mentioned methods.
- Spraying of chemicals: This is by far the best method.
- Mechanical removal by professionals
- Use of nets and catching tools.
What is your pest control treatment process?
The following steps very well explain the process.
- Pre Pest Inspection: Firstly, our pest control team will inspect your place to determine the extent of the infestation. After understanding the situation, they will select the appropriate method for pest removal.
- Pest Treatment: After the inspection, our team of professionals will apply the effective solution to eliminating the pests. The chemicals we use are eco-friendly and safe for both humans and pets.
- Post Pest Inspection: Once the treatment is completed, our professionals will do a Pest Inspection to check if there is any place left for treatment
Will I need to leave my building while you perform the pest control treatment?
No, you will be fairly secure in your house while we do our job. If required, our team will inform you in advance before proceeding.
Should I clear my kitchen cupboards preceding your arrival?
No, You don’t have to clear your kitchen cupboards or any other crockery. We use gel-based eco-friendly chemicals in the kitchen area. You might need to move your furniture or crockery a little away from the wall junctions. Although this action can be performed by our professionals only.
Is your team specialized in commercial pest control?
Yes, our experienced pest controlling team is specialized in removing pests from any commercial place with an effective solution. Our team is very well aware of the different methods and techniques used in commercial pest control and thus, acts accordingly.
Let me know about the charges of your pest control services?
We are also known for our affordable and reasonable costs for pest control services. However, the charges may vary according to the infected area and the services rendered.
Do you provide service on weekends?
Yes, we do provide services on weekends. We have a very hardworking and dedicated team that is available 24×7.
What all pest control services do you provide?
We provide all kinds of pest control services at very affordable prices. Some of them are:
- Domestic pest control
- Commercial pest control
- Bed bug control
- Cockroach control
- Bees control
- Wasp pest control
- Spider control
- Mouse control
- Rodent removal
- Moth control
- Ants control
And other related pest control services. Hire us by giving a call on 0488 851 646.
Do you have experienced staff?
Yes, our staff has many years of experience in the pest control industry. Our professionals are reviewed and approved by the Environmental Protection Agency (EPA). All of them are highly skilled and knowledgeable with the best quality methods and services. Our team focuses on 100% customer satisfaction by providing world-class services.
I still see pests!
This is a misunderstanding that pests go away right after the treatment. In reality, it takes a few weeks for the pests to completely disappear. You might witness some dead pests as a result of the treatment for some time. Pests coming out of their habitats is also due to the treatment done, which eventually kills them. In total, it takes 5-7 weeks for the treatment to eliminate pests.
What actions should I take before the arrival of my pest control expert?
It would be very helpful if you can clear the ground surface and edgy areas. Kitchen tabletops should also be cleared of food items.
How Long Have You Been in Business?
We are into this business for more than 15 years.
What Types of Pest Control Products Do You Use?
We use a large variety of products, chemicals, and tools depending upon the infest situation. We will inform and discuss all the options with you. Also, all our products are eco-friendly and do not cause any harm to you or your family.
Do You Provide Pre-Purchase Inspections on Homes and Other Properties?
Yes, we do provide pre-purchase Inspections for your home and workplace.
If it rains on the day of treatment, will it wash all the insecticides away?
The products and chemicals we use are less toxic and insolvable. So, rain or watering your outdoors will not affect the treatment.
What if I am not satisfied with your service?
If in case, you are not satisfied with our services, our team will do the treatment again. We aim at providing the best pest control services. We ensure that our clients are happy and satisfied with the work done.
Where Do You provide Pest Control Services?
We have been providing services for pest inspection and extermination throughout Melbourne, Brisbane, Adelaide, Canberra, Sydney, Hobart, Bendigo, and Perth.
How frequently should I have pest control treatments?
Pest control treatments should be performed once a year. However, there might be some places where pest infestation could be frequent. Thus, pest control services should be carried out once or twice a year, according to the environment of the place.
Why Choose Marks pest control?
Massey pest control is a leading company across Australia that provides the best pest control services at reasonable prices. Our professionals are well certified and trained in all pest control services. You can trust us for any kind of pest control. There are many reasons to choose Massey Pest Control. Let us look at some of them here.
- A family-owned business with 20 years of experience.
- Equipped with advanced technology
- Thousands of satisfied customers all across Melbourne
- Fully certified and licensed pest control team
- No hidden charges
- Effective removal of flying and crawling pests
Will your company provide services in emergency cases?
We understand that these fuzzy annoying creatures can strike any time of the day. Thus, our team is always ready and alert to get those out of your homes or workplaces, 24×7. For us, all the situations are emergency ones.
Do you guarantee that the pests will not occur again?
Yes, we guarantee that after our pest control service is completed, no pests will come again. Although you may find some dead bugs or pests after the treatment, that is because of the chemicals sprayed. This will also disappear after 2-3 weeks. Our Pest control Program with pre and post-treatment ensure effective treatment.
Is it necessary to take professional help?
It is always a good option to take professional help as they are well-equipped and properly educated regarding all the pests, diseases spread by them, their controlling methods, etc. Some pests may not get controlled with home remedies or DIYs. Thus, it is advisable to take professional assistance for pest control.
Are the chemicals used in pest control treatment safe for my family and pets?
We only use high-quality eco-friendly chemicals that are completely safe for humans and pets, but resistant to pests. Our professionals are very careful while selecting the products for treatment, as our customer’s safety is our key priority.
After the service is booked, how much time will you take to execute the process?
Once you hire us, we get back to you within 24 hours and most probably at your doorstep.